Ok - So I was very excited to go to the scrapbook expo and for the week prior created 31 digital scrapbook pages. (an attempt to get caught up and that was only 3 months worth but for 3 different albums) Any how, it was advertised through Scrapbook USA Expo website that Shiny Nickels was going to be there and offering a great deal for those that attend and there by 4pm to download their files then pick back up that night after 7pm sounds great so far, for 1.00 you get your 12x12 print and 2 6x6 prints - promotional - again awesome deal. I was excited. I gave them my disk and they downloaded the files and all was good and was told to come back around 7-7:30 and then I could pay and pick up my prints. I came back NO ONE WAS AT THEIR BOOTH. They told the neighboring booth they were gone for the night. WHAT REALLY! No phone call, (which they had my cell) Nothing. Saturday 1-2 hours before the expo was to close I got a phone call stating that they had my prints and I could come pick them up - Seriously - Not good customer service at all. I didn't get the message till monday and when I called back. I told the owner that I wasn't happy with the service that I received I was there - He proceeded to almost blame me because they were there at 4:30 - kindly reminded him of the arrangement 7-7:30. In the meantime on Saturday morning I did talk to the lady in charge of the expo and raised my concerns about the advertising of this individual as I was not the only one that they jipped off. Luckily no money was exchanged. When I asked him what the total will be he stated that oh about 30 dollars or so. I told him I will go ahead and pay but I would never recommend his company to anyone. He said that he would let me have them at no charge and would bring them to me the next day. I was home all day - no show, next day no show, I gave up finally on saturday they showed up on my doorstep. The quality TERRIBLE - they are not true 12x12's trying to cut them is HORRIBLE they are printed off and the 6x6's are NOT 6x6's whatsoever. One is more like 6xsomething and the other 6xsomething else. FRUSTRATING - Then to top it all off - So glad I did not have to pay for them - I didn't even get all 31 pages only 25 and he was going to have me pay $30 something? This company does not know how to do business and I would NEVER go through them EVER! So to my scrapbooking friends - don't waste your time on what might seem a good deal because really it is worth paying the extra money to ensure that your memories are printed from a quality printing service that you know and trust.
(FYI - he will most likely not be returning to the expo as there where other problems and trust issues with this vendor other then what I had!)
Thanks for listening to me babble and ramble on!
WHO WOULD I RECOMMEND: